Maintenance Policy
How we keep your website or app secure, up to date and running well after launch.
Last updated: 22 October 2026
Overview
Our maintenance service keeps your platform secure and working smoothly, with clear expectations on what's included and what isn't.
- 01
What's covered
Bug fixes, uptime monitoring, minor updates and security checks.
- 02
Support hours
Standard support is provided during business hours.
- 03
Not included
Major redesigns and new features aren't part of standard maintenance and are quoted separately.
- 04
Emergency support
Critical failures get priority attention so service is restored with as little disruption as possible.
- 05
Client responsibilities
Clients keep their credentials secure and help us during troubleshooting.
- 06
Service suspension
Maintenance may be paused for unpaid invoices or policy violations.
Questions about this policy?
Email info@webbriks.com or call +880 1977-201923. Larger projects can have their own written agreement.